Utilities

The future utility is data driven

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GOING DIGITAL IS JUST THE BEGINNING

Electricity, water and gas utilities offer some of the most essential services that are expected not only to function 24/7 error-free, but also keep pace with ever-changing regulations, standards and new market conditions.

Distributed generation, new digital technologies and a more competitive landscape will give utility customers the freedom to interact with a choice of competitive energy services that enable the exchange of energy, information, and a range of additional solutions. Utilities must respond to this disruption. They must look at modernizing the grid as well as their IT architecture to play an active role in this future world.

Legacy applications frequently represent a major roadblock to digital transformation. These systems are not built for a distributed energy system and are notoriously difficult and expensive to operate. A composable architecture and integration platform designed for utilities, enable modernization in a manageable, step-by-step manner instead of the traditional approach to system updates and replacement.

We help utilities manage the complexities of data integration so that they can continue to improve core operations and reduce costs with actionable insights, while building new capabilities and innovative services to meet the changing expectations of their customers. Our technology and industry expertise are designed to help you get ahead of the trends in a rapidly changing industry.

Next-gen AMI

Smart meters were originally built for basic outage management that touted cost-saving benefits to entice adoption, but largely fell flat of expectations beyond billing. This approach barely satisfied cost-benefit analysis and underutilized a company’s AMI. It relegated smart metering to getting consumption data and applying it to create invoices for the client. As big data integration and data lake storage adoption increase so too does the shift towards leveraging smart meter data for more than just billing and cost savings.

Modernizing the AMI landscape to leverage AMI data for intelligent grid operations requires the seamless integration of different types of meters, devices and sensors. And they need to be integrated across the entire value chain to simplify operations, management and monitoring. The value of smart metering can be further increased by sharing and connecting distributed data sources—including data from weather, the grid, usage consumption, tariffs, and more.


By leveraging Utilihive Smart Metering Operations Center (SMOC), utilities have the possibility to process millions of data points in real-time and distil them into actionable insights that benefit more than just their bottom line. It offers all the functionality needed to monitor and oversee the health and daily operations of all deployed smart meters. It provides a “birds eye view” of the entire AMI operation and offers a platform to liaise with other utility operational teams and departments to ensure services provided to customers are of the highest quality.

AMI

AMI Use cases

Meter to cash

Efficient management of the meter to cash process is critical to financial performance and improves customer services.

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Intelligent grid

The transition from the traditional power distribution grid to a digitalized distribution grid requires sophisticated techniques for monitoring, control and protection of the power system. While utilities have deployed smart grid services and devices, these systems typically create silos of information making it difficult for utilities to gain situational awareness across the low, mid and high voltage networks.

The main requirements for the smart grid to become intelligent starts with digitalizing the entire network from high voltage to behind the meter for transparency and observability. This allows utilities to turn the data generated into actionable insights.


Utilihive provides the integration, data cleansing, storage, provisioning and end-to-end monitoring capabilities needed in a modern OT and IT domain. It offers significantly enhanced grid visibility and observability in various complicated operational scenarios. It allows utilities to introduce big data analytics and advanced machine learning techniques into power system operation, to augment the intelligence level of system-wide situational awareness and decision making.

Intelligent grid

Intelligent grid use cases

DER Management

Traditional centralized power production grids operate on 15-minute output update cycles that force operators to over-generate power to compensate for potential blackouts or unexpected new power demands on the grid. Additionally, efficiently integrating distributed, intermittent renewable power sources such as solar panels or wind turbines is a highly complex task.


Integrating data from Distributed Energy Resources (DER) and making it available to grid operators offers real-time analytics and control to increase efficiencies and flexibility in this legacy process. Integration helps DER operators ensure that power is generated more accurately and reliably, making grid more resilient and secure in the process.


Utilihive provides the platform that supports hybrid integration of DER to ensure a seamless flow of data between production units and those managing grid planning and operations. Utilihive ensures reliable big data is available for optimized planning and is managing the data exchange for the grid operators to re-despatch the DERs. The result? Higher quality and reliability of service in the network.

Der management

DER management use cases

Prosumer engagement

Improving the customer experience is at the heart of this push toward digital to motivate users to be part of the energy transition. As the expectations of a new generation of consumer continue to evolve and market forces become more competitive, utilities are looking to their data to power many of these objectives. But they’re finding the data is rarely easily accessible or integrated to be used for this purpose. Utilities need to grab this strategic opportunity to drive innovation by integrating energy data across the entire value chain in a holistic way to drive new customer-centric service innovations.

A modern digital utility understands the value of integration to a growing number of systems and partners. This collaboration opens a new path for energy providers and energy market entrants such as banks, smart home manufactures, HVAC or EV charging solutions providers to bring highly engaging energy insights services into their platforms or apps.


As utilities are forced to transform quickly into digital and data-driven businesses, the unique know-how we bring will be utilized to create long-term value from data. Utilihive is specifically designed to unlock, obtain and deliver 15-30-60 mins time series data from national Data hubs, smart meter head-end systems and modular IT infrastructures. It forms the data foundation for all energy disaggregation services and innovative digital lifestyle apps.

Prosumers

prosumer engagement use cases